Privacy policy

At Jorvik Tricycles Ltd we have always liked to build relationships based on trust.  With this in mind, we try to ensure that you, as our loyal customers, feel comfortable that we will look after your personal data.

We have put together a Privacy Policy below which should reassure you.  This Policy forms a legal document, which shows how confident we are that we will look after your data as we promise.

If you have any questions, we would be happy to hear from you, so please call us on 01904405338 or email info@jorviktricycles.com

Jorvik Tricycles Ltd is committed to protecting and respecting your privacy and to safeguarding the integrity of your personal data.  This policy explains how any personal data Jorvik Tricycles Ltd collects from you, or that you provide to Jorvik Tricycles Ltd, will be processed.  We hope that it will answer any questions and allay any fears that you may have about these issues.

Information Jorvik Tricycles Ltd may collect from you

Jorvik Tricycles Ltd may collect and process the following data about you:

• Information that you provide by filling in forms on the website JorvikTricycles.com (“the Site”). This includes information provided at the time of registering to use the Site, subscribing to Jorvik Tricycles Ltd’s service, posting material or requesting further services. Jorvik Tricycles Ltd may also ask you for information when you enter a competition or promotion sponsored by Jorvik Tricycles Ltd, and when you report a problem with the Site.
• If you contact Jorvik Tricycles Ltd, a record may be kept of that correspondence.
• Jorvik Tricycles Ltd may also ask you to complete surveys that it uses for research purposes, although you do not have to respond to them.
• Details of your visits to the Site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for Jorvik Tricycles Ltd’s own billing purposes or otherwise and the resources that you access.

Where Jorvik Tricycles Ltd Stores Your Personal Data

The data that Jorvik Tricycles Ltd collects from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for Jorvik Tricycles Ltd or for one of its suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Jorvik Tricycles Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where Jorvik Tricycles Ltd has given you (or where you have chosen) a password which enables you to access certain parts of the Site, you are responsible for keeping this password confidential. Jorvik Tricycles Ltd asks you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although Jorvik Tricycles Ltd will do its best to protect your personal data, Jorvik Tricycles Ltd cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once Jorvik Tricycles Ltd has received your information, Jorvik Tricycles Ltd will use strict procedures and security features to try to prevent unauthorised access.

Uses Made of the Information

Jorvik Tricycles Ltd uses information held about you in the following ways:

• To ensure that content from the Site is presented in the most effective manner for you and for your computer.
• To provide you with information, products or services that you request from Jorvik Tricycles Ltd or which Jorvik Tricycles Ltd feels may interest you, where you have consented to be contacted for such purposes.
• To carry out its obligations arising from any contracts entered into between you and Jorvik Tricycles Ltd.
• To allow you to participate in interactive features of the Site, when you choose to do so.
• To notify you about changes to the Site and the Services Jorvik Tricycles Ltd provides.

Jorvik Tricycles Ltd may also use your data to provide you with information about goods and services which may be of interest to you and Jorvik Tricycles Ltd may contact you about these by post or telephone.

If you are an existing customer, Jorvik Tricycles Ltd will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, Jorvik Tricycles Ltd will contact you by electronic means only if you have consented to this.

If you do not want Jorvik Tricycles Ltd to use your data in this way, please email info@jorviktricycles.com

The Site may, from time to time, contain links to and from the websites of the partner networks, advertisers and affiliates of Jorvik Tricycles Ltd.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Jorvik Tricycles Ltd does not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Disclosure of Your Information

Jorvik Tricycles Ltd will not pass your personal information to any Third Party sellers

Jorvik Tricycles Ltd may disclose your personal information to third parties:

• in the event that it sells or buys any business or assets, in which case it may disclose your personal data to the prospective seller or buyer of such business or assets.
• if Jorvik Tricycles Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• if Jorvik Tricycles Ltd is under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply its Terms and Conditions of Supply and other agreements; or to protect the rights, property, or safety of Jorvik Tricycles Ltd, its customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your Rights

You have the right to ask Jorvik Tricycles Ltd not to process your personal data for marketing purposes. Jorvik Tricycles Ltd will usually inform you (before collecting your data) if it intends to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms Jorvik Tricycles Ltd uses to collect your data.  You can also exercise the right at any time by contacting Jorvik Tricycles Ltd at info@jorviktricycles.com

The Site may, from time to time, contain links to and from the websites of the partner networks, advertisers and affiliates of Jorvik Tricycles Ltd.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Jorvik Tricycles Ltd does not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Access to Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet Jorvik Tricycles Ltd’s costs in providing you with details of the information it holds about you.

Changes to this Privacy Policy

Any changes Jorvik Tricycles Ltd may make to this privacy policy in the future will be posted on this page.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@jorviktricycles.com

Klarna Payments

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.